COMPLAINTS PROCEDURE

ABOUT THESE TERMS

These Terms of Service ("Terms") govern your use of getDough's website and services. By accessing our website or using our services, you agree to be bound by these Terms.

getDough is a UK-based mortgage and property finance company specialising in helping self-employed individuals and entrepreneurs secure mortgages and property finance solutions.

ABOUT THESE TERMS

These Terms of Service ("Terms") govern your use of getDough's website and services. By accessing our website or using our services, you agree to be bound by these Terms.

getDough is a UK-based mortgage and property finance company specialising in helping self-employed individuals and entrepreneurs secure mortgages and property finance solutions.

FINANCIAL SERVICES

getDough is authorised and regulated by the Financial Conduct Authority (FCA). Our FCA registration number is available on the FCA register.

Important considerations:

• Your home may be repossessed if you do not keep up repayments on your mortgage
• Think carefully before securing other debts against your home
• We may receive commission from lenders, which will be disclosed to you
• Not all mortgage products are available from all lenders

INTELLECTUAL PROPERTY

The getDough website and its content, including but not limited to text, graphics, logos, and software, are owned by getDough and protected by UK and international copyright laws.

You may not reproduce, distribute, or create derivative works from our content without written permission.

LIMITATION OF LIABILITY

While we strive to provide accurate information and quality services, getDough shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services.

Our liability is limited to the maximum extent permitted by UK law. This does not affect your statutory rights as a consumer.

COMPLAINTS PROCEDURE

If you have a complaint about our services, please contact us first. We will investigate and respond within 8 weeks.

If you remain dissatisfied, you may refer your complaint to the Financial Ombudsman Service or the relevant regulatory body.

CHANGES TO TERMS

We may update these Terms from time to time. Any changes will be posted on this page and will become effective immediately upon posting.

Continued use of our services after changes are posted constitutes acceptance of the revised Terms.

CONTACT INFORMATION

If you have any questions about these Terms of Service, please contact us:

Last updated:January 2025